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| Software for use: a practical guide to the models and methods of usage-centered design LL Constantine, LAD Lockwood Pearson Education, 1999 | 1685 | 1999 |
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| The MINDS method: integrating management and interaction design perspectives for service design J Grenha Teixeira, L Patrício, KH Huang, RP Fisk, L Nóbrega, ... Journal of Service Research 20 (3), 240-258, 2017 | 268 | 2017 |
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| Constantine on peopleware LL Constantine (No Title), 1995 | 258 | 1995 |
| Structure and style in use cases for user interface design LL Constantine, LAD Lockwood Object modeling and user interface design, 245-280, 2001 | 235 | 2001 |
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