| Flexibility, adaptability, and efficiency in manufacturing systems SK Bordoloi, WW Cooper, H Matsuo Production and Operations Management 8 (2), 133-150, 1999 | 138 | 1999 |
| Service management: operations, strategy, information technology S Bordoloi, JA Fitzsimmons, MJ Fitzsimmons McGraw-Hill, 2019 | 110 | 2019 |
| Human resource planning in knowledge-intensive operations: A model for learning with stochastic turnover SK Bordoloi, H Matsuo European Journal of Operational Research 130 (1), 169-189, 2001 | 81 | 2001 |
| Agent recruitment planning in knowledge-intensive call centers SK Bordoloi Journal of service research 6 (4), 309-323, 2004 | 77 | 2004 |
| Design for control: A new perspective on process and product innovation S Bordoloi, HH Guerrero International Journal of Production Economics 113 (1), 346-358, 2008 | 35 | 2008 |
| Managerial implications of calculating optimum nurse staffing in medical units SK Bordoloi, EJ Weatherby Health Care Management Review 24 (4), 35-44, 1999 | 30 | 1999 |
| A review of DEA–based resource and cost allocation models: implications for services SW White, SK Bordoloi International Journal of Services and Operations Management 20 (1), 86-101, 2015 | 19 | 2015 |
| A control rule for recruitment planning in engineering consultancy SK Bordoloi Journal of Productivity Analysis 26, 147-163, 2006 | 11 | 2006 |
| Performance evaluation of metro stations in Shanghai: a service contact perspective W Gu, S Bordoloi International Journal of Services and Operations Management 11 (2), 151-169, 2012 | 7 | 2012 |
| Improving operational efficiency in an inner-city emergency department SK Bordoloi, K Beach Health Services Management Research 20 (2), 105-112, 2007 | 6 | 2007 |
| og Fitzsimmons, MJ (2019) S Bordoloi Service management: operations, strategy, information technology 9, 0 | 6 | |
| Optimal mix of Operations Management contents for a blended course for teaching Healthcare MBA students SK Bordoloi INFORMS Transactions on Education 16 (3), 87-92, 2016 | 5 | 2016 |
| A quantitative model for CRM performance evaluations SK Bordoloi, P Aggarwal, T Tobin Journal of International Technology and Information Management 17 (2), 2, 2008 | 5 | 2008 |
| Modelling patient satisfaction in healthcare S Bordoloi International Journal of Services and Operations Management 35 (3), 339-358, 2020 | 3 | 2020 |
| Flexibility, adaptability and efficiency in dynamic manufacturing systems SK Bordoloi The University of Texas at Austin, 1998 | 3 | 1998 |
| Managerial implications of calculating optimal nurse staffing in medical units. SK Bordoloi, EJ Weatherby Aspen's Advisor for Nurse Executives 15 (10), 1-12, 2000 | 1 | 2000 |
| Flexibility, adaptability and efficiency in dynamic manufacturing systems. SK Bordoloi | 1 | 1999 |
| 15. Implications of COVID-19 on operations in healthcare services S Bordoloi Research Handbook on Services Management, 212, 2022 | | 2022 |
| Formalization of Flexibility and Efficiency in Dynamic Manufacturing Environments SK Bordoloi, WW Cooper, H Matsuo | | 1996 |
