| Spreading social media messages on Facebook: An analysis of restaurant business-to-consumer communications L Kwok, B Yu Cornell Hospitality Quarterly 54 (1), 84-94, 2013 | 593 | 2013 |
| Thematic framework of online review research: A systematic analysis of contemporary literature on seven major hospitality and tourism journals L Kwok, KL Xie, T Richards International Journal of Contemporary Hospitality Management 29 (1), 307-354, 2017 | 214 | 2017 |
| The effects of Airbnb’s price positioning on hotel performance KL Xie, L Kwok International Journal of Hospitality Management 67, 174-184, 2017 | 200 | 2017 |
| Factors contributing to the helpfulness of online hotel reviews: Does manager response play a role? L Kwok, KL Xie International Journal of Contemporary Hospitality Management 28 (10), 2156-2177, 2016 | 193 | 2016 |
| Green attributes of restaurants: What really matters to consumers? L Kwok, YK Huang, L Hu International Journal of Hospitality Management 55, 107-117, 2016 | 170 | 2016 |
| Pricing strategies on Airbnb: Are multi-unit hosts revenue pros? L Kwok, KL Xie International Journal of Hospitality Management 82, 252-259, 2019 | 125 | 2019 |
| The 7 Ps marketing mix of home-sharing services: Mining travelers’ online reviews on Airbnb L Kwok, Y Tang, B Yu International Journal of Hospitality Management 90, 102616, 2020 | 115 | 2020 |
| Monetizing managerial responses on TripAdvisor: Performance implications across hotel classes K Xie, L Kwok, W Wang Cornell Hospitality Quarterly 58 (3), 240-252, 2017 | 91 | 2017 |
| Factors influencing hospitality recruiters’ hiring decisions in college recruiting L Kwok, CR Adams, MA Price Journal of Human Resources in Hospitality & Tourism 10 (4), 372-399, 2011 | 77 | 2011 |
| Assisting students with career decision-making difficulties: Can career decision-making self-efficacy and career decision-making profile help? NK Chuang, PC Lee, L Kwok Journal of Hospitality, Leisure, Sport & Tourism Education 26, 100235, 2020 | 68 | 2020 |
| Crisis communication on social media: what types of COVID-19 messages get the attention? L Kwok, J Lee, SH Han Cornell Hospitality Quarterly 63 (4), 528-543, 2022 | 66 | 2022 |
| Toward predicting popularity of social marketing messages B Yu, M Chen, L Kwok Social Computing, Behavioral-Cultural Modeling and Prediction: 4th …, 2011 | 66 | 2011 |
| Exploratory-triangulation design in mixed methods studies: A case of examining graduating seniors who meet hospitality recruiters’ selection criteria L Kwok Tourism and Hospitality Research 12 (3), 125-138, 2012 | 64 | 2012 |
| Taxonomy of Facebook messages in business-to-consumer communications: What really works? L Kwok, B Yu Tourism and Hospitality Research 16 (4), 311-328, 2016 | 60 | 2016 |
| Labor shortage: a critical reflection and a call for industry-academia collaboration L Kwok International Journal of Contemporary Hospitality Management 34 (11), 3929-3943, 2022 | 57 | 2022 |
| Let photos speak: the effect of user-generated visual content on hotel review helpfulness C Li, L Kwok, KL Xie, J Liu, Q Ye Journal of Hospitality & Tourism Research 47 (4), 665-690, 2023 | 55 | 2023 |
| Are neighbors friends or foes? Assessing Airbnb listings’ agglomeration effect in New York City KL Xie, L Kwok, CY Heo Cornell hospitality quarterly 61 (2), 128-141, 2020 | 36 | 2020 |
| A comparison of graduating seniors who receive job offers and those who do not according to hospitality recruiters’ selection criteria L Kwok, CR Adams, D Feng International Journal of Hospitality Management 31 (2), 500-510, 2012 | 35 | 2012 |
| Green attributes of restaurants: Do consumers, owners, and managers think alike? L Kwok, YK Huang International Journal of Hospitality Management 83, 28-32, 2019 | 34 | 2019 |
| Organizational impression management behaviors in social media: A perspective of a social networking site KH Terrell, L Kwok | 34 | 2011 |
Karen XieSchool of Business, University of ConnecticutVerified email at uconn.edu
