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Padma Panchapakesan
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Year
Service quality and its impact on customer satisfaction in Indian hospitals: perspectives of patients and their attendants
CRPSL Panchapakesan Padma
Benchmarking: An International Journal 17 (6), 807-841, 2010
3732010
Understanding the use of Virtual Reality in Marketing: A text mining-based review
SMC Loureiro, J Guerreiro, S Eloy, D Langaro, P Panchapakesan
Journal of Business Research 100, 514-530, 2019
2952019
A conceptual framework of service quality in healthcare Perspectives of Indian patients and their attendants
CRLPS Panchapakesan Padma
Benchmarking: an International Journal 16 (2), 151-191, 2009
245*2009
Guest satisfaction & dissatisfaction in luxury hotels: An application of big data
P Padma, J Ahn
International journal of hospitality management 84, 102318, 2020
2382020
A study on the ISO 14000 certification and organizational performance of Indian manufacturing firms
LSGCR P. Padma
Benchmarking: an International Journal 15 (1), 73-100, 2008
902008
A passion for fashion: the impact of social influence, vanity and exhibitionism on consumer behaviour
SMC Loureiro, I Costa, P Panchapakesan
International Journal of Retail & Distribution Management 45 (5), 2017
812017
A study on the critical factors of ISO 9001:2000 and organizational performance of Indian manufacturing firms
LSGCR P. PADMA
International Journal of Production Research 46 (18), 4981–5011, 2008
802008
Engaging fashion consumers in social media: The case of luxury brands
SMC Loureiro, M Maximiano, P Panchapakesan
International Journal of Fashion Design, Technology and Education 11 (3 …, 2018
702018
Retail service excellence: Antecedents and consequences
P Padma, U Wagenseil
International Journal of Retail & Distribution Management 46 (5), 422-441, 2018
522018
Impulse buying in hospitality: The role of content posted by social media influencers
A Szymkowiak, P Gaczek, P Padma
Journal of Vacation Marketing 27 (4), 385-399, 2021
442021
Customer satisfaction in Indian hospitals: Moderators and mediators
P Panchapakesan, LP Sai, C Rajendran
Quality Management Journal 22 (1), 10-29, 2015
422015
Benchmarking holiday experience: the case of senior tourists
PP Maria Johann
Benchmarking: An International Journal 23 (7), 1860-1875, 2015
38*2015
How luxury restaurants will enhance the concept of guest delight
P Panchapakesan, M Amin, H Herjanto
Journal of Hospitality and Tourism Insights 5 (2), 311-330, 2022
322022
Nature-based solutions in tourism: A review of the literature and conceptualization
P Padma, S Ramakrishna, SM Rasoolimanesh
Journal of Hospitality & Tourism Research 46 (3), 442-466, 2022
292022
Application of association rule mining: A case study on team India
KAAD Raj, P Padma
2013 International Conference on Computer Communication and Informatics, 1-6, 2013
292013
Strategic action grids: a study in Indian hospitals
P Padma, P Sai Lokachari, R Chandrasekharan
International Journal of Health Care Quality Assurance 27 (5), 360-372, 2014
242014
An exploratory study of the impact of the capability maturity model on the organizational performance of Indian software firms
P Padma, LS Ganesh, C Rajendran
Quality Management Journal 15 (2), 20-34, 2008
242008
Antecedents and Consequences of Mutual Trust in PPPs
ÁRNA Padma Panchapakesan
Journal of Relationship Marketing 16 (1), 163-178, 2017
192017
Strategic quadrants and service quality: Tourist satisfaction in Portugal
P Padma
Quality Management Journal 23 (2), 57-70, 2016
182016
Antecedents of customer loyalty in medical tourism
P Padma
Instituto Universitário de Lisboa, Business Research Unit, 2013
112013
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