Follow
John Dalrymple
John Dalrymple
Professor of Operations Management swinburne University of Technology
Verified email at swin.edu.au
Title
Cited by
Cited by
Year
Developing alternative perspectives for quality in higher education
G Srikanthan, J Dalrymple
International Journal of Educational Management, 2003
4812003
Measuring service quality in local government: the SERVQUAL approach
M Donnelly, M Wisniewski, JF Dalrymple, AC Curry
International Journal of Public Sector Management, 1995
4211995
Developing a holistic model for quality in higher education
G Srikanthan, JF Dalrymple
Quality in Higher Education 8 (3), 215-224, 2002
3782002
Product customisation and manufacturing strategy
M Spring, JF Dalrymple
International Journal of Operations & Production Management, 2000
2762000
A conceptual overview of a holistic model for quality in higher education
G Srikanthan, JF Dalrymple
International Journal of Educational Management, 2007
2302007
A synthesis of a quality management model for education in universities
G Srikanthan, J Dalrymple
International Journal of Educational Management, 2004
1532004
Implementation of a holistic model for quality in higher education
G Srikanthan, J Dalrymple
Quality in Higher Education 11 (1), 69-81, 2005
972005
Implementation of a holistic model for quality in higher education
G Srikanthan, J Dalrymple
Quality in Higher Education 11 (1), 69-81, 2005
972005
Measuring service quality in local government
JF Dalrymple, M Donnelly, M Wisniewski, AC Curry
Total Quality Management, 263-266, 1995
411995
The importance of communication in improving service delivery and service quality in the Malaysian hotel industry
J Lahap, B O’mahony, J Dalrymple
Procedia-Social and Behavioral Sciences 224, 213-220, 2016
372016
Performance measurement for SME growth: A business profile benchmarking approach
JF Dalrymple
Second World Conference on POM and 15th Annual POM Conference, Cancun …, 2004
362004
The portability and validity of the SERVQUAL scale in measuring the quality of local public service provision
M Donnelly, JF Dalrymple
Proceedings of the International Conference on Quality, Union of Japanese …, 1996
321996
Improving agricultural water sustainability: Strategies for effective farm water management and encouraging the uptake of drip irrigation
SJ Greenland, J Dalrymple, E Levin, B O’Mahony
The Goals of Sustainable Development, 111-123, 2018
222018
A new factor in UK students’ university attainment: the relative age effect reversal?
SJ Roberts, T Stott
Quality Assurance in Education, 2015
222015
Assessing call centre quality using the SERVQUAL model
W Staples, J Dalrymple, R Bryar
7th International Conference on ISO 9000, 2002
222002
Sustainable innovation adoption barriers: water sustainability, food production and drip irrigation in Australia
S Greenland, E Levin, JF Dalrymple, B O’Mahony
Social Responsibility Journal, 2018
212018
Cost of tendering: adding cost without value
J Dalrymple, L Boxer, W Staples
The rights of the Authors to be identified as the Authors of this Work has …, 2006
182006
Quality: On the threshold or the brink?
J Dalrymple, E Drew
Total Quality Management 11 (4-6), 697-703, 2000
182000
Adapting the SERVQUAL scale and approach to meet the needs of local authority services
M Donnelly, E Shiu, JF Dalrymple, M Wisniewski
Total quality management in action, 263-266, 1996
181996
Improving performance: quality costs with a new name?
W Keogh, JF Dalrymple, MH Atkins
Managerial Auditing Journal, 2003
172003
The system can't perform the operation now. Try again later.
Articles 1–20