The current state of six sigma application in services A Chakrabarty, K Chuan Tan Managing Service Quality: An International Journal 17 (2), 194-208, 2007 | 423 | 2007 |
A systematic review of Lean in healthcare: a global prospective J Antony, V Sunder M, R Sreedharan, A Chakraborty, A Gunasekaran International Journal of Quality & Reliability Management, 2019 | 135 | 2019 |
An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore A Chakrabarty, T Kay Chuan Management Research News 32 (7), 614-632, 2009 | 122 | 2009 |
Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario: evidence from manufacturing and service industries R Sreedharan V, G V, S Nair, A Chakraborty, J Antony Benchmarking: An International Journal 25 (8), 3320-3336, 2018 | 79 | 2018 |
Case study analysis of Six Sigma implementation in service organisations A Chakraborty, K Chuan Tan Business Process Management Journal 18 (6), 992-1019, 2012 | 74 | 2012 |
Lean Six Sigma in financial services industry: a systematic review and agenda for future research A Vashishth, A Chakraborty, J Antony Total Quality Management & Business Excellence 30 (3-4), 447-465, 2019 | 70 | 2019 |
Quality management practices in SMEs: a comparative study between India and Namibia A Chakraborty, M Mutingi, A Vashishth Benchmarking: An International Journal 26 (5), 1499-1516, 2019 | 63 | 2019 |
An empirical analysis on Six Sigma implementation in service organisations A Chakraborty, T Kay Chuan International Journal of Lean Six Sigma 4 (2), 141-170, 2013 | 56 | 2013 |
Transforming sustainability of Indian small and medium-sized enterprises through circular economy adoption SS Nudurupati, P Budhwar, RP Pappu, S Chowdhury, M Kondala, ... Journal of Business Research 149, 250-269, 2022 | 52 | 2022 |
Developing a Six Sigma framework: perspectives from financial service companies A Chakraborty, M Leyer International Journal of Quality & Reliability Management 30 (3), 256-279, 2013 | 47 | 2013 |
Understanding challenges of supply chain sustainability in Asia A Chakraborty, P Mandal International Journal of Process Management and Benchmarking 4 (1), 51-68, 2014 | 42 | 2014 |
Exploring the adoption of Lean principles in medical laboratory industry: Empirical evidences from Namibia HD Isack, M Mutingi, H Kandjeke, A Vashishth, A Chakraborty International journal of lean six sigma 9 (1), 133-155, 2018 | 38 | 2018 |
Applying six-sigma in the service industry: a review and case study in call center services A Chakrabarty, KC Tan 2006 IEEE International Conference on Management of Innovation and …, 2006 | 28 | 2006 |
A survey on Six Sigma implementation in Singapore service industries A Chakrabarty, KC Tan 2007 IEEE International Conference on Industrial Engineering and Engineering …, 2007 | 25 | 2007 |
Integrated management systems maturity: Drivers and benefits in Indian SMEs A Vashishth, A Chakraborty, SK Gouda, MS Gajanand Journal of Cleaner Production 293, 126243, 2021 | 24 | 2021 |
The role of organisational motivation and coordination in continuous improvement implementations: an empirical research of process improvement project success BA Lameijer, J Antony, A Chakraborty, R Does, JA Garza-Reyes Total Quality Management & Business Excellence 32 (13-14), 1633-1649, 2021 | 23 | 2021 |
Strengths, weaknesses, opportunities and threats analysis of lean implementation frameworks RP Mishra, A Chakraborty International Journal of Lean Enterprise Research 1 (2), 162-182, 2014 | 23 | 2014 |
Qualitative and quantitative analysis of six sigma in service organizations A Chakraborty, KC Tan Total Quality Management and Six Sigma, 247-248, 2012 | 20 | 2012 |
Determinants of the Intention to Adopt Digital-Only Banks in Malaysia: The Extension of Environmental Concern MAM Saif, N Hussin, MM Husin, A Alwadain, A Chakraborty Sustainability 14 (17), 11043, 2022 | 19 | 2022 |
Impact of quality management tools and techniques: Case of Namibian municipal water distributors T Silombela, M Mutingi, A Chakraborty Journal of Quality in Maintenance Engineering 24 (1), 2-21, 2018 | 19 | 2018 |