Social management capabilities of multinational buying firms and their emerging market suppliers: An exploratory study of the clothing industry FA Huq, IN Chowdhury, RD Klassen Journal of operations management 46, 19-37, 2016 | 382 | 2016 |
Every cloud has a silver lining—Exploring the dark side of value co-creation in B2B service networks IN Chowdhury, T Gruber, J Zolkiewski Industrial Marketing Management 55, 97-109, 2016 | 262 | 2016 |
Investigating the influence of professor characteristics on student satisfaction and dissatisfaction: A comparative study T Gruber, A Lowrie, GH Brodowsky, AE Reppel, R Voss, IN Chowdhury Journal of Marketing Education 34 (2), 165-178, 2012 | 93 | 2012 |
Social business collaboration at the bottom of the pyramid: The case of orchestration S Gold, IN Chowdhury, FA Huq, K Heinemann Business Strategy and the Environment 29 (1), 262-275, 2020 | 50 | 2020 |
Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys NV Wünderlich, J Hogreve, IN Chowdhury, H Fleischer, S Mousavi, ... Journal of Business Research 116, 377-386, 2020 | 46 | 2020 |
Service recovery in higher education: does national culture play a role? T Gruber, IN Chowdhury, AE Reppel Journal of Marketing Management 27 (11-12), 1261-1293, 2011 | 24 | 2011 |
A cross-cultural comparison of business complaint management expectations SC Henneberg, T Gruber, A Reppel, P Naudé, B Ashnai, F Huber, ... Journal of Marketing Theory and Practice 23 (3), 254-271, 2015 | 21 | 2015 |